Case Study 2 Cooper Wilkinson Opsis Solicitor Case Manager Client View/Download this Case Study in PDF format

Below Tom Beatty of Cooper Wilkinson Solicitors (Enniskillen), discusses the merits of OPSIS Solicitor Case Manager.

Why did your practice consider implementing a Case Management System?

As an expanding and progressive practice, we recognised that time spent learning to fully utilise the latest software, would be well invested. We are ever-anxious to improve our efficiency, increase our productivity and contain overheads.

How well did the practice adapt to using a Case Management system?

With little difficulty - much less than anticipated. Solicitor Case Manager is so well integrated with Microsoft Office, with which our staff had already been well acquainted.

Were you happy with the training your practice received from OPSIS following installation of the software?

Training is not yet completed as this is to be effected stage by stage. The personal training has been first rate. We appreciate that training manuals are available within the software, however handouts at training sessions might be helpful

Are you content with the standard of on-going support you receive from OPSIS?

Yes. It is particularly pleasing that on-going development of the system is evident and that it can be adapted to meet evolving requirements

Would you recommend the implementation of the Solicitor Case Manager system to other practices? If so, why?

Solicitor Case Manager software not only reduces time spent on repetitive and mundane tasks, but enables considerably more effective communication within the office. It has become simple for everyone to readily establish the status of each case. Providing the system is given accurate information, it will reliably keep each case on track

For further information on Solicitor Case Manager contact:

Opsis Practice Management Solutions
Studio A, 89 Holywood Road,
Belfast
BT4 3BD
T: 02890 653006
F: 02890 653005

E-mail:

OPSIS are approved members of the Legal Software Suppliers Association, whose stringent code of practice we follow. We are also a Law Society approved Supplier ~ having passed the Society's rigorous selection process to secure a top 5 place in the latest Software Solutions Guide.